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Hp officejet 4500 wireless – incomplete or blank prints problem

November 15th, 2011 · No Comments

I’ve noticed my printer having trouble with large files, especially long word documents. It would print pages with paragraphs missing or some other parts missing, while it did print short documents ok. My guess was that there was a spool problem or communication problem. What’s stranger, is that documents printed in best quality (instead of draft or normal) turned out better, in terms of there was less data missing.

I’ve thought it’s worth going in to the printer’s properties . There I’ve found that the printer was getting the print jobs from the printer spool rather than directly. What is spooling? it is storing documents formatted for printing, into an area on a disk and retrieved and printed by the printer at its own rate. I had a suspicion that this was the problem, so I’ve set the printing option to “directly”. That solved the problem.

How to get to this option?

In WIN 7 go to –  Start > Devices and Printers > right click on Your printer > choose Printer properties
Or via: control panel > Hardware and Sound > Devices and Printers

In Windows XP, it’s also available via the start menu or the control panel.

When you get to the list of printers and devices:

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Tags: Computers · DIY (do it yourself) · Software

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